Shipping policy

Shipping Policy

Order Processing

Orders are processed within 1–3 business days (excluding weekends and public holidays).

Shipping Locations

We currently ship Australia-wide only.

Shipping Carriers

We use Australia Post and Sendle to deliver orders. Available options and pricing are shown at checkout based on your delivery address and order weight.

Shipping Costs

Shipping rates are calculated automatically at checkout based on:

-Delivery location
-Total order weight

Free Shipping

We offer free shipping on Australian orders over $100, provided the total shipment weight does not exceed 22kg.

Orders exceeding 22kg may incur shipping charges due to carrier weight and handling limits.

PO Boxes

Australia Post can deliver to PO Boxes. Sendle does not deliver to PO Boxes.

Delivery Timeframes

Estimated delivery times may be shown at checkout. Actual delivery times may vary depending on location, carrier, and external factors outside our control.

Tracking

Tracking details will be provided once your order has been dispatched.

Incorrect Address

Please ensure your shipping details are correct at checkout. We are not responsible for delays or losses caused by incorrect address information.